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  1. #11
    Join Date
    Feb 2006
    Location
    Wisconsin USA
    Posts
    6,456

    Default

    I got a whole mess of them too. I have been a member for over 2 years, so I was wondering what was going on. Thanks for the explanation Desmond!

  2. #12
    Join Date
    Jan 2006
    Posts
    937

    Default

    Definitely something that shouldn't have happened -- apologies for any inconvenience!

    We're drafting a notification to send to that same email list regarding this, just so everyone knows they're not being charged again, and why they received the plethora of emails.

    Thanks for the understanding!

  3. #13
    Join Date
    Nov 2007
    Location
    West Virginia, USA
    Posts
    2,399

    Default

    doggone it! You couldn't have sent that Booster Store coupon just 4 hours earlier, could you! Oh well, guess I'll go shopping again later this month.
    Melanie




    In case I go missing call Moonlightpearl, Granny, twpclerk or Smile! Then have them call Crops because we're probably together at the Yoville Races!

  4. #14
    Join Date
    Oct 2007
    Location
    Kingston, Ontario Canada
    Posts
    28

    Smile Megga Emails received as if I just signed up

    Quote Originally Posted by Ferret Mommy View Post
    I just received like 7 different e-mails from Scrapbook Max in about a 20 minutes? Wait make that 8 now? From someone that gets one every few months to this, makes me wonder if I am the only one?

    Thanks!
    Hi

    I just received about 8 emails in a row and they all look I just signed up or something. There must be some kind of glitch in the system or at least I hope so I really don't want to purchase it twice I am sure it will all get figured out.

    Roxy
    Roxy
    from Ontario, Canada

  5. #15
    Join Date
    Nov 2006
    Location
    Norfolk UK
    Posts
    138

    Default

    Hi all, I just signed in here in a panic thinking I was gonna get sent another CD and be billed for it!
    Panic over thank goodness!

    Susan

  6. #16
    Join Date
    Jan 2008
    Location
    Indiana
    Posts
    14

    Default

    Thanks Desmond for the update!

    Glad to hear we're all not going crazy! LOL

  7. #17
    Join Date
    Nov 2007
    Location
    Joplin MO
    Posts
    730

    Default

    Are you sure you don't have some kind of glitch going on? My sister said she got about 20 emails today and she purchased in November.

    Thanks

    Oops now I read and see the glitch is known. Sorry. Read more, type less. :>)

  8. #18
    Join Date
    Jan 2006
    Posts
    937

    Default

    Oh, it was most certainly a glitch. We sent out the following notification to everyone on that email list:

    Hello,

    You may have noticed a whole bunch of new emails from us today. Sorry! It was due to an error on our part as we switched over to a new email server. Unfortunately, it sent out a set of emails to every owner of Scrapbook MAX!.

    This error has been fixed, and will not happen again.

    These emails were intended only for new users, to help guide them around our website and address some frequently asked questions. They were intended to go out over a 6 week period - rather than all at once...

    Please accept our apologies for the inconvenience. However, feel free to read them if you like, as they do include lots of useful information for both new and seasoned Scrapbook MAX! users alike.

    Sincerely,
    Scrapbook MAX!
    www.scrapbookmax.com
    Desmond.

  9. #19
    Join Date
    Feb 2007
    Location
    New Hampshire
    Posts
    834

    Default

    I took advantage of the free font download for filling out survey and plan on using that wonderful coupon Weee I'm off to shop !! lol

  10. #20
    Join Date
    May 2006
    Location
    Brea, California
    Posts
    3,459

    Default

    I got a mailbox full of emails too! Well at least we know that SBM hasn't forgot us!

    Thanks for updating us Desmond!
    OWNER OF THE B&B in SCRAPSVILLE

    My Buddies are Maggie Mae, Knzus,Gotart, Patty, Mom7911, Winnie49, JAMIEPT, TWPClerk, and Poppabob
    !


    nie

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