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  1. #1
    Join Date
    Aug 2006
    Posts
    9

    Default Multiple emails received from Scrapbook MAX!

    I just received like 7 different e-mails from Scrapbook Max in about a 20 minutes? Wait make that 8 now? From someone that gets one every few months to this, makes me wonder if I am the only one?

    Thanks!

  2. #2
    Join Date
    Oct 2006
    Posts
    8

    Default

    Yes I received several messages including one that says my CD is on its way.

  3. #3
    Join Date
    Aug 2006
    Posts
    9

    Default

    Ok, I thought I was going crazy?!

  4. #4
    Join Date
    Nov 2006
    Location
    Portsmouth, UK
    Posts
    4,688

    Default

    i got the same...i would say theres probably a glitch in the email software


    desmond ...time to get your teccy head on



    An Exclusive Scrapbook Max designer
    :
    Check out my store
    Here


    "If you look around and think the world is missing something, it is probably the gift you were supposed to be bringing."

  5. #5
    Join Date
    Jan 2008
    Location
    Indiana
    Posts
    14

    Default Re: emails from Scrapbook Max

    Yes, I did too. I received 3 in a row saying my cd was on the way & welcome to the forum. I sent email to SBM to make sure I wasn't charged for another cd. Wonder if this is just a computer glich?

    Brenda

  6. #6
    Join Date
    Dec 2007
    Posts
    1

    Default

    Thanks everybody. I got the same bunch of e-mails. Glad to know I'm not going crazy!

  7. #7
    Join Date
    Jan 2006
    Posts
    937

    Default

    We have set up a few emails to go out to customers after they purchase. These messages are designed to show new customers around our site, as well as to address questions that come up quite a bit (such as "where is my cd?"). They are also designed to go out over a much broader period of time than just one day!

    To any of our existing customers who received multiple emails, I do apologize -- I didn't anticipate they'd all be sent concurrently. On the bright side, you shouldn't receive these again.

    Regarding being charged again -- do not worry -- we won't rebill you at all. In fact, we technically can't re-bill you -- we don't store any credit card (etc) info in-house.

    Desmond.

  8. #8
    Join Date
    Aug 2006
    Posts
    9

    Default

    Hahaha.. we are up to I think 12 e-mails! NICE... lol

  9. #9
    Join Date
    Apr 2006
    Location
    Luton, Bedfordshire, England
    Posts
    9,461

    Default

    Well, according to Gracie's e mails I purchased Scrapbook Max at 6:05pm and by the last email at 8:05pm I was being told I had had it 2 weeks and please feedback LOL! I know I like to pack a lot in to a short space of time but I can't kee up with that speed
    My BUDDIES Crops, Eye, Jazz, Smile, Sue, Rosana,twpclerk, Moonlightpearl and Vanessa

  10. #10
    Join Date
    Jan 2006
    Posts
    937

    Default

    Please feel free to give them a read-through -- there's some great info in there that both new and seasoned Scrapbook MAX! users should find useful.

    Hint: Pay special attention to the email about the booster pack store.

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