Granny it will get sorted, please don't make yourself ill over this. I sent two special deliveries a few weeks ago and they cost £10 each, they were only letters that I wanted to arrive the next morning. They ended up coming back to me!You can't even buy a good service these days. I had the receipts too so they had to admit liability. The only problem was they didn't ever get there let alone next day because for me it was too late!
Anyway Granny what I am trying to say is we are all with you and are grateful for all your help in doing this x