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Thread: Help Please

  1. #1
    Join Date
    Jul 2007
    Posts
    13

    Default Help Please

    I needed to do a system recovery and now my SBM is not working correctly. I'm assuming I need to re-download it. Can someone tell me how I can do this without having to purchase it again? Thank you.

    judiblueeyes - I believe in Angels!!

  2. #2
    Join Date
    Jan 2006
    Posts
    294

    Default

    The best thing to do is reinstall from the CD that was mailed to you. Reinstall both the software and the content. After you have reinstalled click on Help > Check for Updates to be sure you are using the most current version of the software.

    Hope that helps!

  3. #3
    Join Date
    Jul 2007
    Posts
    13

    Default

    thank you Sandy - but i purchased it from the internet - it was a download.

  4. #4
    Join Date
    Jan 2006
    Posts
    294

    Default

    Was this recently? Which site did you purchase from?

  5. #5
    Join Date
    Dec 2006
    Location
    Illinois, USA
    Posts
    991

    Default

    I thought SBM only came on disk. The trial is via download but thought the full program is only via disk. Other sites I have seen which sell SBM say its not downloadable.

    Which version did you have?
    Sue xx

    Makeyesup and Marion are my Buddies

    Relax, take it easy and enjoy.


  6. #6
    Join Date
    Jul 2006
    Location
    Nova Scotia
    Posts
    8,450

    Default

    I have my downloaded without a disk as I was having problems with it.I guess the disk is to old.

    My Buddies -- Sue, Smiles, Jazzereal, Eng, Crops, Terry & Wolvsie35 , Onie, Marion, Jenna's Mommy, All My Memories, Winnie49, Tiffanys Scraps, Grannywin,emst




  7. #7
    Join Date
    Dec 2006
    Location
    Illinois, USA
    Posts
    991

    Default

    Where did you get the download from Eye?
    Sue xx

    Makeyesup and Marion are my Buddies

    Relax, take it easy and enjoy.


  8. #8
    Join Date
    Apr 2006
    Location
    Luton, Bedfordshire, England
    Posts
    9,461

    Default

    emmm....I thought u had to use the disk..enlighten us eye
    My BUDDIES Crops, Eye, Jazz, Smile, Sue, Rosana,twpclerk, Moonlightpearl and Vanessa

  9. #9
    Join Date
    Jul 2006
    Location
    Nova Scotia
    Posts
    8,450

    Default

    It is all legal girls i got it from scrapbook max.

    My Buddies -- Sue, Smiles, Jazzereal, Eng, Crops, Terry & Wolvsie35 , Onie, Marion, Jenna's Mommy, All My Memories, Winnie49, Tiffanys Scraps, Grannywin,emst




  10. #10
    Join Date
    Dec 2006
    Location
    Illinois, USA
    Posts
    991

    Default

    LOL .. thats what I suspected Eye .... wondering if Judi's is from SBM to or if there is some site out there doing a funky download version. I looked on google for SBM and sites either refer back to here to buy or make a big point of it not being a download.
    Sue xx

    Makeyesup and Marion are my Buddies

    Relax, take it easy and enjoy.


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