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  1. #1
    Join Date
    May 2007
    Location
    Ottawa, Canada
    Posts
    5

    Question cannot download my purchase!

    i am totally confused!
    i have downloaded hundreds of files from other sites... but for some reason i cannot download the items i just purchased from the store here.
    the files are in a dif format that i've never seen before.
    what program do i need to access them???

    -Michelle

  2. #2
    Join Date
    Nov 2006
    Location
    Portsmouth, UK
    Posts
    4,688

    Default

    HI Michelle

    The files at the store here are SMT & SMB files which open in the Scrapbook Max Programme, if you haven't got the programme download the trial version and you will find opening the files a very simple process

    fiona x



    An Exclusive Scrapbook Max designer
    :
    Check out my store
    Here


    "If you look around and think the world is missing something, it is probably the gift you were supposed to be bringing."

  3. #3
    Join Date
    May 2007
    Location
    Ottawa, Canada
    Posts
    5

    Default

    thank you... i'll try to find the program

  4. #4
    Join Date
    Mar 2006
    Location
    California
    Posts
    6,406

    Default

    Meechie... If you bought booster packs, all you need to do is change the extension smb to zip, and then open it with any zip program like Winzip. The images in the file are in png or jpg format.

    You cannot do this with the templates, however.



    Marion , Steve, Moonbeam, Ladybug, Wolvsie, Fourfoxes, Vanessa, PinkLollipop and Winnie49 are my buddies!!!

    Please visit my Max Store


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