You commented that -
Here is what Windows Explorer shows:
My Documents\Scrapbook MAX!\Templates - 1 template (Knzus). However, when I go into the SBM program, there are 136 templates that come up.
When you are viewing this folder with Explorer, check to see that at the bottom of the 'Open' dialogue box you are viewing 'ALL FILES' (where it says open files of type) not just '.smt', '.jpg's or '.png' etc. If you have 1 file that is say '.png' and the rest are '.smt' AND the dialogue box is set to show files of type '.png', you will only see one file when in actual fact the folder contains 1x '.png' file and 135x '.smt' files.
If I have jumped in not fully understanding please forgive me. Hope you get this sorted v.soon.