Software Help Needed

[OnieRN]

Hello, I finally bought the Full Version of SBM. I went through the install process and it finally got the message "Finished." The problem is that nothing new is there. I still have the same samples that I got from the trial version. Apparently, I am missing something! Is there away to "unlock" the download that I am missing? BTW, I do have lots to templets from the forum that I was able to put into the gallery. Everyone has done some beautiful work and I am anxious to get started myself.

Thanks for any assistance here!

[Corey]

Hi. Thanks for your support and kind words, glad to have you join us here in the forum.

When you order Scrapbook MAX! a content CD-ROM is shipped to you. That CD-ROM contains a ton of professionally designed scrapping content as seen in our samples gallery. It's easy to install. Depending on where you are, your CD should be there within about a week. Until then hopefully you can find enough stuff to download here to tide you over. If you have any requests, feel free to post them, there are a whole bunch of really helpful people around here who tend to offer friendly advice/links/help/content.

[OnieRN]

What was in the download?

I understood the full version download had more stuff than the trial version. Was I wrong? The open window is the only thing that is different. I have been using the templetes that others have posted but when I go to resize it from Custom to 8x10, well, everything moves up to the top left corner and is very small. I am having to resize everything manually rather than automatically resizing.

[Brett]

Your download instructions should have included a second download link for the downloadable content pack. While the download one does not contain nearly as much as tyhe CD-ROM, it might be onough to hold you over for a few days until the CD arrives...

[OnieRN]

I did the download but nothing appeared

Thanks Brett, I have looked and looked at that email and I'm sure I've followed the instructions. It does say something about needing the "key" to unlock the content package. I do not see that anywhere! I'm really not a dumb person but I'm sure I am missing something.

[Brett]

Please go to the Contact page and request new download inctructions. Include your name, email address and order number. We will re-send you instructions that might make it more clear.