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  1. #1
    Join Date
    Dec 2006
    Location
    Illinois, USA
    Posts
    991

    Question Error 28

    Just tried to start a new blank scrapbook and got this

    Scrapbook MAX! encountered an error (28) unzipping the following file:
    C:\Program Files\Scrapbook MAX!\Templates\Blank Scrapbook.smt

    I've tried re-booting to see if that helped but no.
    I can open a design template though, just not the blank one.

    What is error 28?
    Does it send me into a black hole if I try opening it too many times?

    Thanks for your help in advance
    Sue
    Sue xx

    Makeyesup and Marion are my Buddies

    Relax, take it easy and enjoy.


  2. #2
    Join Date
    Dec 2006
    Location
    Illinois, USA
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    991

    Default

    Hmm now it wont open any templates, keep getting the same error.

    --------------------------------------------------------------------------

    Ok now I'm confused, I change the name of my new scrapbook and all the templates open.
    I'm assuming that error 28 has something to do with the naming of a new scrapbook.
    Sue xx

    Makeyesup and Marion are my Buddies

    Relax, take it easy and enjoy.


  3. #3
    Join Date
    Jul 2006
    Location
    Kuna, Idaho
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    Default

    Hmm I am sure Desmond or someone will be along shortly.


    Visit my blog
    Visit my section of the store here





  4. #4
    Join Date
    Dec 2006
    Location
    Illinois, USA
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    Default

    Yeah I know I keep answering my own thread LOL but I keep trying different things out and discovering stuff.

    When ever I use "......" at the end of a new scrapbook title it gives me this error, I have discovered that it does create the scrapbook cos when I type the same title without "......" it tells me there is already a file with that name and asks if I want to overwrite.

    I can use "....." in the middle of a title and get NO error.

    Would still like to know what error 28 refers to though, I'm curious now.
    Sue xx

    Makeyesup and Marion are my Buddies

    Relax, take it easy and enjoy.


  5. #5
    Join Date
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    Luton, Bedfordshire, England
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    Desmoooooooooooooooooooond you're wanted
    My BUDDIES Crops, Eye, Jazz, Smile, Sue, Rosana,twpclerk, Moonlightpearl and Vanessa

  6. #6
    Join Date
    Jan 2006
    Posts
    937

    Default

    It's nice to be wanted!

    I'm going to have to leave this to one of our developers -- that error message isn't one i'm familiar with.

    A few questions if I may:

    1. What, if anything, did you do differently right before this problem occurred?
    2. Are you running any type of anti-virus / anti-adware software?
    3. What operating system are you running?
    4. What version of Scrapbook MAX! do you use (Help > About)?
    5. If you just upgraded, did the templates work in the new version, or did this issue occur immediately after the upgrade?

    Thanks!
    Desmond.

  7. #7
    Join Date
    Dec 2006
    Location
    Illinois, USA
    Posts
    991

    Default

    Oh Desmond, you are probably wanted and needed here more than you know LOL and we love all the help you give

    Here are the answers you wanted.

    1. The problem occurs right after I start a new scrapbook and name it with "........." on the end. For example "You make me feel ......" or "Ello Ello Ello ......." but it doesn't happen if I put that in the middle of the Title, such as. "One ..... Two ..... Three"

    2 AVG and Avast! for anit-virus / anit-spyware

    3 Windows xp sp2

    4 v1.0.6.0

    5 Not upgraded as I bought the program 2-3 days ago.

    Hope this helps
    Sue xx

    Makeyesup and Marion are my Buddies

    Relax, take it easy and enjoy.


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