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  1. #1
    Join Date
    Nov 2006
    Location
    Boise, Idaho
    Posts
    340

    Question Help on Tool Bars

    I went to open a project & my Menu & Tool Bars have disappeared . All I have on any screen is a ruler. I cannot locate access to anything that will bring these back.

  2. #2
    Join Date
    May 2006
    Location
    Brea, California
    Posts
    3,459

    Question Happened To Me Too BUT.....

    The tool bar now appears on the right side of my project, going downward. Not sure how that happened.

    Also, I am still working on the v.4 because I was never able to update to V.5 Not sure why and I've been so busy, haven't found the time to explore. I got some type of an error message when trying to update.

    OWNER OF THE B&B in SCRAPSVILLE

    My Buddies are Maggie Mae, Knzus,Gotart, Patty, Mom7911, Winnie49, JAMIEPT, TWPClerk, and Poppabob
    !


    nie

  3. #3
    Join Date
    Nov 2006
    Location
    Boise, Idaho
    Posts
    340

    Question

    Quote Originally Posted by Gotart View Post
    I went to open a project & my Menu & Tool Bars have disappeared . All I have on any screen is a ruler. I cannot locate access to anything that will bring these back.
    I do not know who to contact about this program. I cannot use it at all. It was fine yesterday.. To contact tech help it says to go into the Community forum but who do you ask for Tech Support?? TLT

  4. #4
    Join Date
    May 2006
    Location
    Brea, California
    Posts
    3,459

    Default Desmond

    He is the person who is with Tech Support. He is on here all the time so I'm sure you will hear from him or someone else shortly. Hang in there and be patient.

    Sorry your having problems! When the problems are corrected...... You will do great! Everyone on here is so addicted to SBM.

    OWNER OF THE B&B in SCRAPSVILLE

    My Buddies are Maggie Mae, Knzus,Gotart, Patty, Mom7911, Winnie49, JAMIEPT, TWPClerk, and Poppabob
    !


    nie

  5. #5
    Join Date
    Jul 2006
    Location
    Bonnie Scotland
    Posts
    3,046

    Default

    YES, hang on on there. Someone will definitely be along to give you the answer you require. EVERYONE (just everyone) is sooooooooooooo helpful on this site and once you get fixed you'll just love it here.

    Hope you hear soon. ENJOY..................

  6. #6
    Join Date
    May 2006
    Location
    Brea, California
    Posts
    3,459

    Default Many On Vacation

    It's noticable that many regulars have been absent the past few days. If it takes longer than expected then I'm sure that many are still vacationing since Christmas.


    We will all be happy when everyone returns to the forum.

    OWNER OF THE B&B in SCRAPSVILLE

    My Buddies are Maggie Mae, Knzus,Gotart, Patty, Mom7911, Winnie49, JAMIEPT, TWPClerk, and Poppabob
    !


    nie

  7. #7
    Join Date
    Feb 2006
    Location
    Wisconsin USA
    Posts
    6,456

    Default

    Try and un-install and then re-install the program, that should fix it. You should not loose any of your previous work, but just in case try and back your projects up first.

    Marion

  8. #8
    Join Date
    Nov 2006
    Location
    Boise, Idaho
    Posts
    340

    Thumbs up Thanks it worked!!

    Quote Originally Posted by Marion View Post
    Try and un-install and then re-install the program, that should fix it. You should not loose any of your previous work, but just in case try and back your projects up first.

    Marion

    Thanks Marion,
    I did uninstall & re-installed & everything seemed fine. WHew!!
    Terry

  9. #9
    Join Date
    Apr 2006
    Location
    Luton, Bedfordshire, England
    Posts
    9,461

    Default

    Glad that worked! I have lost count of the times I have had to uninstall and reinstall. I have a permanant error message when I load it and SM emailed me an update to cure it. This worked for a while but has returned. As it's not really affecting the programme I am just living with it now. It's weird how litle glitches crop up and how they affect different people. Anyway glad all's well now.

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