Hello,
I ordered some kits on the 9th (#26583) - almost immediately I got an email saying my payment was confirmed. Two more emails came with download links in all 3 of them. None work - when I click I get the following message: You have requested an invalid product download. Please try again.
When I check my account status under store account is shows that order as pending confirmation.
I tried contacting Cleverbridge (found via help links) but they say they only cover the program downloads. I should use the following link to submit a request for help: http://www.scrapbookmax.com/forums/sendmessage.php
Which I did on the 10th or 11th.
I'm semi nuts for my downloads, lol. Is there somewhere else I should be requesting aid?
Thanks all!
Mylinn
I ordered some kits on the 9th (#26583) - almost immediately I got an email saying my payment was confirmed. Two more emails came with download links in all 3 of them. None work - when I click I get the following message: You have requested an invalid product download. Please try again.
When I check my account status under store account is shows that order as pending confirmation.
I tried contacting Cleverbridge (found via help links) but they say they only cover the program downloads. I should use the following link to submit a request for help: http://www.scrapbookmax.com/forums/sendmessage.php
Which I did on the 10th or 11th.
I'm semi nuts for my downloads, lol. Is there somewhere else I should be requesting aid?
Thanks all!
Mylinn
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