Can't download new kits

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  • kathymccown
    Member
    • Jun 2007
    • 1

    Can't download new kits

    I am trying to download my kits I bought and can't. I get the message "Error:couldn't load" and I am using up my 10 downloads. It won't even download into my pictures now. I got a few to do that last night, but I have them there and Scrapbook Max doesn't find them there so that is useless also. Any help? Thank you!
  • fonzzy
    Layout Whiz
    • Feb 2011
    • 919

    #2
    Do you have Google Chrome Mine only work when I download with Chrome

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    • gramjo1
      Member
      • Apr 2006
      • 12

      #3
      Help Please! I bought and downloaded a kit . can see it in my downloads but how do I get it to smb files?

      Comment

      • Karin
        Moderator
        • Jan 2006
        • 1831

        #4
        After downloading, have you double-clicked on the downloaded file? That will import it into Scrapbook MAX!

        If you have done that, and still have trouble finding it, can you tell me which kit you're having trouble with (the kit name and a link to the kit in the store would be most helpful)? Thanks!

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