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  1. #11
    Join Date
    Feb 2006
    Location
    Wisconsin USA
    Posts
    6,453

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    She said it looked like there was a delay in payment processing. Strange, because I showed it paid through my bank. Must have been a glitch.

  2. #12
    Join Date
    Jan 2006
    Posts
    1,537

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    That's right - in this case, for some reason there was a delay in the processing of the payment. While our store orders usually go through without a hitch, occasionally there can be glitches like this. Once again, sorry for the inconvenience and thanks for your patience.

    I don't expect it will happen again, Marion, but if so please be in touch so we can look into it further and be sure to let me know of any error messages or anything unusual that might have happened as you placed your order - if there is a reason for the problem other than a one-time technical glitch, that would help us to figure out what is going wrong. Thanks!
    Last edited by Karin; 11-18-2013 at 04:17 PM.


    (Thanks to Donna Thomas (autisticwonder) for the great blinkie!)
    Click here to grab your own Scrapbook MAX! banners and blinkies (scroll down to "Banners")

  3. #13
    Join Date
    Nov 2006
    Location
    Charlotte, NC
    Posts
    3,505

    Default

    Glad to hear it isn't a normal problem...seems like lots of problems on the net last few weeks..I can't use Chrome anymore.
    Thanks Marion for letting us all know! Thanks Karin for fixing the problem!!

  4. #14
    Join Date
    Jan 2006
    Posts
    1,537

    Default

    That's what I'm here for!

    For anyone experiencing any issues or you have questions that aren't answered/addressed in the forums, please contact support [at] scrapbookmax [dot] com.

    Thanks - happy scrapping!


    (Thanks to Donna Thomas (autisticwonder) for the great blinkie!)
    Click here to grab your own Scrapbook MAX! banners and blinkies (scroll down to "Banners")

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