Problem with Halloween Fun Expansion Pack

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • Imnotlouise
    Member
    • Jun 2007
    • 3

    Problem with Halloween Fun Expansion Pack

    I purchased and downloaded the Halloween Fun Expansion Pack. When I was getting ready to use it, a message came up that said "a full version of Scrapbook Max could not be found on my computer." It was absolutely there but I removed it and reloaded it just to make sure something did not happen to the program that may have corrupted it on my computer. I still get the same message even after having downloaded the "the Scrapbook Max" program and the "Halloween Expansion Pack" again. I don't understand why I am having this problem. I have purchase kits many times, downloaded them and have never had a problem. What can I do? I only have until October 18th with this download. Thank you.

    Thelma
  • Karin
    Moderator
    • Jan 2006
    • 1833

    #2
    Hi Thelma!

    "Halloween Fun" requires Scrapbook MAX! 2.0 - do you have version 2.0 installed? (you can check by going to Help > About Scrapbook MAX! in the program's menu).

    Let us know - thanks!

    Karin

    Comment

    • Imnotlouise
      Member
      • Jun 2007
      • 3

      #3
      Thanks Karin. I thought I had the most up to date version because whenever I'm working with the program and when the message pops up asking if I want the program to check to make sure I've got the latest version, it always comes back with yes. So naturally I thought I was running 2.0 but I'm only running 1.6.0. I guess I need to upgrade if I can figure that out. Again, thank you.

      Comment

      Working...
      X