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  1. 08-25-2011 04:11 PM #1
    llharmon
    llharmon is offline Member
    Join Date
    Sep 2009
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    4

    Default Re-Download Purchased Kits

    Is it possible to re-download items I've purchased in the past...not the original software but the addt'l layouts and kits that are ad hoc?
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  2. 08-31-2011 07:39 AM #2
    Karin's Avatar
    Karin
    Karin is offline Moderator
    Join Date
    Jan 2006
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    1,455

    Default

    Hello!

    Download links for kits and templates are available for 30 days (and up to 10 downloads) in your account. We recommend that you download them and then make a backup copy to a CD-R in the event of a computer crash.

    We aren't able to regenerate links after the 30 day period.

    Hope that answers your questions!

    Karin


    (Thanks to Donna Thomas (autisticwonder) for the great blinkie!)
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