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  1. #1
    Join Date
    Jun 2011

    Default Can't open download

    Today I purchased Birthday Bash Expansion Pack and after downloading am unable to open it. A box pops up saying: Archive integrity check failed. The setup is not complete, possibly due to an incomplete download or corrupted file.

    I have ran the download several times and still get the same thing.(which takes a very long time) Is there any other way you could send the kit to me. I am getting so frustrated...If not just give my money back. My reference number is 23742355

    Thank you for any help you might give.

  2. #2
    Join Date
    Jan 2006


    Hi Louise!

    Please send an email to support[at] scrapbookmax [dot] com with your reference number and email address and a short description of the problem (you can even simply copy and paste the message you left here). Our office hours are Mon-Fri (9-5pm) and someone will respond to your email a.s.a.p with assistance.


    (Thanks to Donna Thomas (autisticwonder) for the great blinkie!)
    Click here to grab your own Scrapbook MAX! banners and blinkies (scroll down to "Banners")


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