I just downloaded the trial version. I can not seem to open a new picture in this program. When I get to my folders it freezes and the programs shuts down, OR it will load a list of my folders, then they disappear before I can click on them. I really want to use the program, and buy it, but I don't know if this glitch is in the trial version? Is there some kind of tech support for this program once I buy it?