I just purchased from SBM 4 different kits. Three of them downloaded okay. One did not. I tried 4 attempts. I get them to say it was imported, went to temp files and tried "Open with SBM"---as I did with others---still not showing ANYWHERE. I checked every possible place templates, embellishments, paper, shapes in both 1.0 and 2.0/
What else can I try?

Thank s for any help