+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Join Date
    Oct 2009
    Location
    Minsk Mazowiecki, Poland
    Posts
    5

    Default installing smb files into Scrapbook Max

    Every month I download the freebies from the Groove newsletter. I've never had any trouble with any files. Recently, I purchased three alphabet fonts from Scrapbook Max on clearance. I uploaded them and tried to install them into SM. The error message says "This is not a valid Scrapbook MAX template or gallery file." Any suggestions what I should do or try?

  2. #2
    Join Date
    Jan 2006
    Posts
    1,455

    Default

    Hello!

    Please try downloading and importing again. Do you get the same message?

    If so, please email support [at] scrapbookmax [dot] com that explains your issue, and be sure to include your store order number.

    If you could also answer that following, it would be helpful for us:

    What operating system are you using (e.g. Vista)?
    What web browser (e.g. Internet Explorer)?
    Do you have a dial-up or high speed internet connection?

    Thanks!
    Karin


    (Thanks to Donna Thomas (autisticwonder) for the great blinkie!)
    Click here to grab your own Scrapbook MAX! banners and blinkies (scroll down to "Banners")

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts