When you order Scrapbook MAX! 2.0 software, you are immediately sent an email with your download instructions and your serial number. You must make a back up of the downloaded file and save your serial number in a safe place. You can burn a copy of the file that you download from your download instructions onto a CD-R. Use this file if you need to reinstall due to a computer crash, etc.

If you did not make a back up copy the software and/or have lost your serial number, please contact our reseller Cleverbridge for further assistance. If you cannot burn a back up copy of the software yourself and did not order a back up dvd at the time of purchase, you can ask Cleverbridge how to purchase a back up dvd for $10.

When you contact Cleverbridge with your request, be sure to include your:
  • Full Name
  • Billing Address
  • Phone Number
  • Email Address
  • Order number
  • Date of purchase

If you don't have all of the above information (i.e., you've lost your order number), be sure to give as much information about your order as possible.

Cleverbridge's contact information is listed here:

https://store.scrapbookmax.com/433/?...ident=fa78048a