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Thread: SBM and Vista

  1. #1
    Join Date
    Sep 2006
    Location
    Texas
    Posts
    106

    Default SBM and Vista

    I just purchaed a new computer and would like to run my SBM on it. I installed and it seems to run but when I go to add a page it does not find anything and gives me a message that I must choose something to continue.......

    I tried reinstalling SBM. Any suggestions????? I took the defaults when installing....

    Help would be appreciated.....

  2. #2
    Join Date
    Jul 2006
    Location
    Nova Scotia
    Posts
    8,443

    Default

    Well tough I hate vista I have had not problems with it working with max.But I also got the vista before it was suppose to go out on the market and it has many quriks.Best of luck.

    My Buddies -- Sue, Smiles, Jazzereal, Eng, Crops, Terry & Wolvsie35 , Onie, Marion, Jenna's Mommy, All My Memories, Winnie49, Tiffanys Scraps, Grannywin,emst




  3. #3
    Join Date
    Jul 2007
    Location
    Central Coast, CA, USA
    Posts
    158

    Default

    I have that exact same problem. I work around it by copying blank pages before I start, but it is annoying.
    Linda
    My buddies are twpclerk & moonlightpearl

  4. #4
    Join Date
    Nov 2006
    Location
    Charlotte, NC
    Posts
    3,505

    Default

    I've been working with vista for last 4 months now and just starting to get used to it..I do have a problem when ADDING pages to template set I'm working on..It will only let me do one at a time instead of lining up several pages at once..DAH..The add a page screen will be blank and doesn't matter how long I wait..It ain't going to load..So I Save what I have and restart the program and then it lets me do what I add another page..

    Hope that helps!!

    Haven't tested it much further than that.. It does have quirks!!

  5. #5
    Join Date
    Sep 2006
    Location
    Texas
    Posts
    106

    Default A file to fix the problem

    I sent my problem to troubleshooting and they sent me a file to try. I had used my school email address and for some reason our filter blocked it. I have now requested they send the file to a different email address. I am eagerly awaiting the file. I will post and let you know if the fix works....

    Thanks for responding!

    Terry

  6. #6
    Join Date
    Jul 2006
    Location
    Brazile
    Posts
    2,337

    Thumbs up Hi

    The 1 month, i acquired a pc with VISTA, simply hate,
    i have yes problems with scrapbookmax, it duplicates my papers, when i open the gallery, and one laments this VISTA
    hugs

  7. #7
    Join Date
    Jul 2007
    Location
    Central Coast, CA, USA
    Posts
    158

    Default

    Quote Originally Posted by twx View Post
    I sent my problem to troubleshooting and they sent me a file to try. I
    Terry
    How do you contact troubleshooting?
    Linda
    My buddies are twpclerk & moonlightpearl

  8. #8
    Join Date
    Jan 2006
    Posts
    1,511

    Default

    Hello!

    Scrapbook MAX! is compatible with Vista. However, if you are experiencing a particular problem or have a specific question about the software, please email gracie [at] scrapbookmax [dot] com and describe the problem/question that you are having in as much detail as possible. We will try to further assist you!

    Karin

  9. #9
    Join Date
    Sep 2006
    Location
    Texas
    Posts
    106

    Default My problem is fixed!

    Gracie sent me a new executable and it fixed the problem. I can now just click on the Add Page button and it finds all the data.

    To contact technical support, I went to the bottom of the page and chose contact us and then chose technical support.

  10. #10
    Join Date
    Jan 2008
    Posts
    8

    Default

    I've had Vista on this computer for 15 months with Scrapbook Max and I haven't had any problems at all.

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