Has anyone else had this problem? I have purchased Scrapbook Max several days ago and downloaded the program. but when I download the mini content pack I can only get 98% and then the download site asks for authenitcation i.e. username and password. I have tried putting in my Scrapbook Max details but no good. i have also sent 2 e-mails to tech support but no reply. I am worried that I only have 2 days left to complete my download as it will not be valid after that. Any Help Please??