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I FINALLY got the update! I gave up until a few days ago and then it updated quickly and easily. Now my problem is that it wont print a borderless page. (yes, printer is set up for borderless) It...

HELP! No one has responded to my question. I thought I was supposed to get help withing a few days. I can't update and getting very frustrated.

I try to update but get "The NTVDM CPU has encountered an illegal instruction." Then it says "Choose 'close' to terminate the application" and then it goes away. So I never get to update. How do I...