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I purchased the expansion pack on 4/23/102147, reference number 11532147 and it was suppose to be downloaded. However, I have tried a number of times to find it on my computer, without success. ...

My Name is Fenton and I am new to digital scrapbooking. I hope to take experience in paper scrapping to this venue. I am puzzled about the download of the Family Heritage Expansion pack and the...

Again thanks, Yes I had checked my program/scrapbook folder and again all that is there is an empty Audio file and a gallery file with two small books that I had done sometime back.

I think I am...

Thank you for the pointers. My problem is that it does not give me the option of saving the download, only to open it. My Browser is Mozilla and my email is Thunderbird. They are open source...

Yesterday, 4/24/10, i purchased the Family Heritage Expansion Pack and have tried to download it on a number of occasions since yesterday. However, if it downloaded then it is lost on my computer. ...