error message not formatted properly
I have just purchased 4 kits and downloaded them onto my desktop as intructed. I cannot however open them (and error message comes up that they are not properly formatted), they are not in my sbm to use. Please help me figure this out before the download runs out and I have wasted my money.:(
Same Error Message - not properly formatted
Hi, I'm a new user & purchased my first add on kits today. I am getting the same error message "not a properly formatted archive". I tried emptying my tempory internet files & downloaded the files again buy still got the same message! This is very frustrating! Seems like Gracie was able to help you. How can I contact her?